If you're having a problem with your Kickstarter MoonRay, there are two resources you can check before submitting a support ticket.
You may find the solution here on the forum, in the Kickstarter MoonRay Topics section. We've included all Kickstarter MoonRay-specific topics here, from machine setup to advanced software errors.
You might also find the solution in our MoonRay Knowledge Center. There we've compiled advice and instructions for topics that relate to MoonRay S, but may also be applicable to your Kickstarter MoonRay.
If you're unable to find the solution to your problem in either of those resources, please submit a support ticket so we can help you resolve your issue.